Contractors blamed for late rates bills, no tip passes, wrong accounts
CONTRACTORS have been blamed for this year’s late shire rates notices, incorrect account numbers and lack of tip passes.
Toodyay Shire CEO Suzie Haslehurst said some other shires, including the Shire of Harvey, had undergone similar difficulties.
Ms Haslehurst said Toodyay rates notices were lodged with the contractor for an Australia Post mail out on September 20 but the contractor was eight days’ late.
This meant instalment dates for part payments had to be changed after the rates notices were sent out.Read more
Ms Haslehurst said the contractor gave no explanation for the delay but apologised and provided a discount for the errors.
Tip passes were also missing from some envelopes, prompting the shire to require proof of local residence at the Toodyay recycling depot for free rubbish disposal.
A different contractor had misprinted shire payment notices, omitting the first three digits on some account numbers.
“It was no fault of the shire,” Ms Haslehurst said.”
“The solution is to insert ‘100’ in front of any seven-digit numbers.”